Carmine's Import Service
318 W Mountain Street
Kernersville, NC 27284
4.04/5.00 average rating
24 reviews
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  Warren 08/10/2017
Once again excellent professional service provided!!!
Shop Comment
Thank you so much for your appreciation of great service. I also want to thank you for being a loyal customer. - Carmine
  Charles 07/31/2017
It is always a pleasure to deal with Carmine Imports. Repairs are always executed efficiently and always per the estimate. The Triads best repair facility. Would not have anyone else service our BMW M4. Charles M. Barnes
Shop Comment
Charles you are truly a class act. You are one of the most down to earth people I know. I value your business and our friendship. - Carmine
  Mike 07/20/2017
Shop Comment
Thank you Mike. We appreciate loyal customers like yourself. Thank you for trusting us with your Porsche Service.
  Richard 06/09/2017
  John 06/08/2017
Fantastic service!
  Nancy 06/01/2017
Great service, wonderful staff! I won't take my Audi anywhere else. I have 11 years of history with Carmine, and would recommend them HIGHLY to anyone who owns a vehicle they love.
  Norman 05/25/2017
  Joe 05/04/2017
Great service and people! Very happy to have them be my only provider for service on my 2004 Range Rover.
  Linsay 04/13/2017
I love these guys! They are the best! Always take such great care of me. Fast, efficient, honest, affordable, and professional at every encounter!
  Steve 03/09/2017
Great experience.
  Marty 03/07/2017
These guys are always on top of their game. Great service and excellent customer service that is second to none in the area. Highly recommended.
Shop Comment
Thank you so much Marty. You are a class act. - Carmine
  Susan 01/09/2017
I have experienced great customer service at Carmine's and I plan to do more business with them in the future. So far I have been very happy with the service I have received on my 2006 Audi Cabriolet.
Shop Comment
Thank you so much for letting us take care of your Audi service. We appreciate the compliments. We also appreciate the business. - Carmine
  Norman 01/05/2017
Dillon and Stuart are professional as well as friendly. Service provided to my SL500 was fantastic. I would recommend Carmine's Service to anyone who inquired.
Shop Comment
Thank you for the feedback. It means a lot to know our staff is treating you well. We appreciate you trusting us with your Mercedes service. - Carmine
  Mark 11/24/2016
Great bunch of guys fast service, will return.....
Shop Comment
Thank you Mark. We appreciate you bringing us the Porsche 911 for service. See you next time. - Carmine
  Carol 11/17/2016
Thank You Dillon & Stewart, I had a great first time experience at Carmine's, fast professional service and close to home! I'm done going to dealerships to have work done on my VW.
Shop Comment
It is so great that you had a wonderful visit. It means a lot that my staff treated you well. We hope to see you next time. - Carmine
  Jim 11/05/2016
Stuart and Dillon were and are great to keep one informed and always polite and professional! The service was incredibly fast and recommendations are appreciated!
Shop Comment
Thank you so much for your feedback. We are pleased to serve you. - Carmine
  Dwight 07/28/2017
Shop Comment
Thank you Dwight for a good rating. We appreciate it. - Carmine
  David 01/21/2017
I felt like Carmine's was honest and up front with us, asked questions when any clarification was needed, and tried hard to keep our cost down. Our car ended being in the shop for about 2 weeks, though, which was a hardship for us.
Shop Comment
We appreciate your patience during the electrical repairs that needed to me made to your Volkswagen. I apologize for the delay. Sometimes special parts like a new instrument panel can be difficult to access. Once we got it though it was a breeze and everything programmed well. We hope to see you again in the future. - Carmine
  Arthur 07/21/2017
Amazingly comprehensive evaluation of my vehicle! Impressive method of relaying such via email. Confusingly high costs for repairs. I was able to get the repair done for $300.00 less at the Mercedes dealership. The dealership is usually the worst option for an economical repair.
Shop Comment
Thank you for your feedback and thank you for your compliments on the vehicle evaluation. We are a much more advanced facility than any dealership you can find. Plus you have our 4 Year, 50,000 mile warranty to look forward to. I know a lot of great dealerships and they are not the worse by far. I would recommend you always compare apples to apples. It sounds like you showed them an estimate and they gave you a much lower price just to get you in the door and probably lost money in the process. We don't operate that way but would love to earn your business in the future if you are looking for service beyond any other you have experienced. The technicians at a dealership will never be able to offer what we can. They work off commission so eventually they will get your $300 back. If you have any questions please don't hesitate to contact us in the future. We are looking for a loyal, long term relationship with a customer looking for overall value. - Carmine
  Mike 06/15/2017
Friendly staff. However pricing is comparable to dealer pricing and I would rather them do the work if cost is the same. I will not return.
Shop Comment
Thank you for your business Mike. Our prices are typically 10-15% less than the MINI dealership or more. Especially MINI. Some items may be loser but the dealership cannot match our value of service. They cannot come close. With a standard 3 year warranty and a 4 year, 50k mile warranty with service there is no other shop in the Triad that can compare. I do thank you for the feedback. It always helps us improve our business - Dillon and Stuart
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